Support

How can we help?

Questions, account issues, purchase help, and bug reports all land here. Tell us what happened and we will help you get back to focusing.

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Restore purchases

Open Petals, go to the Premium screen, and tap Restore purchases. Make sure you are signed in with the Apple ID used for the original purchase.

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Notifications

If session reminders do not appear, check iOS Settings, Notifications, Petals, then allow notifications and time-sensitive alerts if available.

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Sync

Petals stores task and premium state with iCloud where available. Give iCloud a moment to sync after changing devices.

Before you write

  • Your iOS version
  • Your Petals app version
  • What you expected to happen
  • What actually happened